Lush Phone Numbers and Emails

Toll-Free Number:

  • (888) 733-5874

Lush Email:

customercare@lush.com
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How to Contact Lush Customer Service?

Most Popular Number:

(888) 733-5874
Total calls: 71 Issues resolved: 4 Last call: Mar 8, 2024

What Is the Lush Customer Service Number?

You can reach out to Lush customer care by dialing the toll-free number, which is 1-888-733-5874. By dialing this number, you can speak to one of the agents. You can ask queries and clear doubts regarding the product's availability, delivery, shipments, and payment. In addition to dialing this number, the company has also introduced the feature to text using the same Lush phone number.

What Are the Lush Business Hours?

You can get instant support by talking to the Lush customer service team during business hours. The service hours begin at 9 AM and end at 9 PM EST, Monday through Friday. On weekdays, the hours are between 10 AM and 6 PM EST. An automated response voice will help you if you reach the Lush contact team after these hours. You also have an option to write an email to the support team.

Can I Email Lush Customer Support?

The Lush customer service email address to connect to the support team is customercare@lush.com. After you send an email, it might take two to three business days to hear back from the customer care team. This is because the company receives several emails from customers across the USA and Canada. They can send their order, shipment, delivery, product care, and more concerns to this email address.

How Do I Contact Lush Customer Care via Live Chat?

Contacting live customer assistance via the website is another uncomplicated way to get help. Head to the website and click on the chat icon at the bottom right corner of the page.
You will have to provide your name and email address and request to speak to a live agent. To get instant responses, contact them during operating hours, from 9 AM to 9 PM EST, Monday through Friday. On Saturdays and Sundays, the hours are between 10 AM and 6 PM EST.

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Contact Information

Lush Website:

Lush Help Center:

Corporate Office Address:

Lush
8680 Cambie Street,
Vancouver, British Columbia V6P 6M9
Canada

Other Info (opening hours):

Mon to Fri: 9am - 9pm EST | Sat and Sun: 10am - 6pm EST

More contact details

Lush Rating Based on 9 Reviews

Rating details

2.7
more details
Website
Product or Service Quality
Reliability
Customer service

Rating stats

Rating trend

Summary of Lush Customer Service Calls

74 TOTAL
CALLS
00:32 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lush?

Product/ Service Question:

  • “Issues with connectivity”
  • “Need to ise warranty on my lush 3”
  • “My phone is broken and I need to know if I can put my Sim card in another phone.”

Request for Information Question:

  • “Question bout phone”
  • “Can't track my order”
  • “Speak about a stor”

Activation/ Cancellation Question:

  • “Need to activate my old phone”
  • “Cancel order”
  • “Cancel”

Staff Question:

  • “Service was disconnected”
  • “Terrible customer service”
  • “Bad customer service and product was not what I wanted”

Shipping and Delivery Question:

  • “I didn't receive my items”
  • “Never received my order”
  • “Received wrong order”

Cards Question:

  • “My sim card isn't working”

Return/ Replace Question:

  • “Wnt to return product wrongly ordered”

Payments and Charges Question:

  • “Stop charges, stop product”

Other Question:

  • “Para conhecer”
  • “Problems with my lush”
  • “Feedback”

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